Agenda

8:30 AM – 9:00 AM          Breakfast
9:00 AM – 9:15 AM          Welcome and Opening Remarks
9:15 AM – 10:15 AM        A Banking Trump Card? New Dawn in DC
10:15 AM – 10:30 AM      Break
10:30 AM – 11:15 AM      Overdraft: Balancing Revenue, Service & Compliance
11:15 AM – 12:00 PM      More Checking Accounts, Better Retention
12:00 PM – 12:45 PM      Lunch and Networking
12:45 PM – 1:30 PM        The Primary Financial Institution and New Fee Income
1:30 PM – 2:00 PM          Efficient and Compliant Small Dollar Lending
2:00 PM – 2:15 PM          Break
2:15 PM – 3:00 PM          Idea Exchange

SESSIONS

A Banking Trump Card? New Dawn in DC 

Christopher Leonard is CEO of Velocity Solutions and an attorney well-versed in banking laws and regulations. In this dual role, he spends significant time exploring what’s happening in Washington and how it impacts retail banking. Christopher will address:

  • How the 2016 election sent shockwaves through the core of everything Washington thought it knew about how the regulatory landscape would play out over the next decade.
  • The continuing realities even under a Trump administration, like the enduring presence of regulations and guidance already in force and existing regulators’ discretion.
  • The need for automated tools to make compliance easier so your resources can be redirected to more profitable activities as the economy continues to improve.
  • The tremendous opportunities Velocity sees to act now to optimize existing sources of non-interest income and to introduce new revenue sources.

Overdraft: Balancing Revenue, Service & Compliance

It’s a challenging feat to balance revenue, service and compliance in today’s retail banking environment. But achieving the right balance is the key to success! It’s no longer enough to simply grow your bottom line. You also must ensure that you’re meeting regulatory guidance and best serving your account holders’ needs. In this session, we’ll:

  • Demonstrate that driving revenue, meeting compliance expectations and providing great service are not mutually exclusive goals.
  • Explore how the use of dynamic overdraft limits provides a valuable service to your account holders.
  • Address the importance of Reg. E and the vital role played by your new accounts desk in securing Reg. E decisions.
  • Explain how successful financial institutions have simplified and centralized their processes, resulting in vastly improved overdraft operational efficiencies.

More Checking Accounts, Better Retention

The checking account is as important as ever as the vehicle for non-interest income. Yet, not all checking accounts are equally as profitable. Acquisition is just the first step in nurturing a long-lasting, profitable relationship with your account holders. Successful financial executives know that maintaining active accounts and fostering loyalty are the keys to increasing the lifetime value of those accounts. Highlights of this session:

  • Get relationships – not just accounts – by attracting the right type of consumers through referrals.
  • The power of word of mouth in growing your relationships.
  • How other financial institutions leverage automated technology and comprehensive reporting to maximize account profitability.

The Primary Financial Institution and New Fee Income

Have you reviewed your product portfolio lately? If you’re not providing the products and services your account holders want, they’ll find another bank or credit union that does.  And do your account holders view you as their primary financial institution? It’s a fact that actively transacting accounts = profitable accounts. And the more active the account, the stronger the relationship you can develop with your account holders to maximize lifetime value. Why not reward your account holders for transacting with you?

It’s time to examine your complete product portfolio and leverage every opportunity to:

  • Increase transaction activity to drive revenue and relationships.
  • Adapt pricing and service tiers to model other industries.
  • Offer premium services to benefit your account holders and your FI.
  • Rebrand products and services to differentiate your offerings.

Efficient and Compliant Small Dollar Lending

In May 2016, the Federal Reserve Board reported that nearly half of Americans lack the necessary savings to cover a $400 emergency.+  When consumers with less than stellar credit need access to short-term liquidity, they often have no option other than accessing cash from undesirable, high-cost sources such as payday loans. Every year, 12 million Americans take out payday loans, spending $9 billion on loan fees.++

As a community financial institution, it’s important to protect your account holders from such expensive lending sources and to build relationships with this underserved market. Doing so will help solidify your role as your account holders’ primary financial institution, and significantly build loyalty and increase retention. In this session, we’ll explain:

  • How you can offer small-dollar, short-term loans to your account holders in a way that is affordable to your account holders and to your institution.
  • How new technology has made it possible to fully automate this process, leading to greater efficiencies.
  • The CFPB’s stance on providing alternatives to high-priced loan sources.
  • How such a program can be simple, user-friendly and accessible to consumers 24/7.

+ Federal Reserve Board Press Release, “Federal Reserve Board Issues Report on the Economic Well-Being of U.S. Households,” May 2016

++ The Pew Charitable Trusts Press Release: “CFPB’s Proposed Payday Loan Rule Misses Historic Opportunity,” June 2016.

Idea Exchange – NEW for 2017!

Due to popular demand, we have added an Idea Exchange to our 2017 Executive Summit agenda. As changes to the retail banking landscape unfold during the year, it’s more important than ever to learn from your peers, discuss best practices and adapt as quickly as possible!

The Idea Exchange gives you the opportunity to join your peers and gain insight from one another’s successes and challenges. Our lively and interactive idea exchanges are focused on timely and essential areas of retail banking. The discussion is driven by audience participation, and moderated by Velocity’s knowledgeable team.